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The Power of Positive Language: How it Can Transform Live Chat and Phone Calls (Myra Golden) View | |
Positive Language - Common Trigger Words Customers Don't Want to Hear | With Sample Positive Scripts (Rea Ninja) View | |
The Power of Positive Language: How to Communicate Clearly (The Mindful Method) View | |
36 English Phrases For Professional Customer Service (FREE PDF Guide) (Derek Callan - English for Professionals) View | |
Customer Service English: Calming Frustrated Customers (Cloud English) View | |
How to Speak So That People Want to Listen | Julian Treasure | TED (TED) View | |
how to sound confident on the phone | FOR CALL CENTER AGENTS (Kwestyon) View | |
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER SERVICE (Call Center Academy) View | |
5 Code Words Narcissists Use: What They Really Mean (Psychology Element) View | |
Clients Say, “I Am Not Interested.” And You Say (Dan Lok) View |