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	The power of customer centricity: Transforming experiences (Collision Conference) View
	Business2Human: The era of customer centricity (Bain \u0026 Company Insights) View
	The SERVICE in Customer Service \| Simon Sinek (Simon Sinek) View
	I Was Seduced By Exceptional Customer Service \| John Boccuzzi, Jr. \| TEDxBryantU (TEDx Talks) View
	It's not about Customer Experience Management it's about Customer Centric Transformation (All About Experience) View
	Power to the customer! \| Nancy Rademaker \| TEDxLausanne (TEDx Talks) View
	How people power a customer-centric supply chain transformation (Kinaxis) View
	The Formula For Great Customer Experience (Light Series part 1) (Vusi Thembekwayo) View
	Ep 1: An Introduction to Customer Centricity (Engine Service Design) View
	Customer Service Vs. Customer Experience (Valuetainment) View